Shipping and Returns
Shipping costs for orders will start at $9.00 Additional items may increase shipping fees and insurance.
All orders are shipped from Hawaii via USPS Mail with tracking & delivery confirmation. Orders are processed and shipped within 1-4 business days of being placed.
Please note that jewelry, handmade or custom items may take longer to ship. Jewelry and special orders will ship within 7-10 business days, unless noted otherwise.
International orders to Canada are shipped via USPS International Priority Mail with insurance and delivery confirmation at a flat rate of $30. There are no returns on International orders due to high shipping costs. You may call us if you need help or have more questions 808-579-9792.
International recipients are responsible for any import duties or taxes that may be levied once the order reaches your country. Nuage Bleu is not liable for any packages lost or damaged while in transit to a destination outside of the United States.
Nuage Bleu will accept returns and exchanges only on full/original priced items that are both unused and unworn items with all original tags attached. You must email a return authorization request within 7 calendar days of delivery receipt. You can email us for this return authorization code to: firstname.lastname@example.org. Your return authorization code needs to be written on your return package. We must receive the returned item(s) within 7 days of our return authorization code given to you. Any items purchased on sale or with discounts applied are Final Sale and cannot be exchanged or returned. Full Priced Goods may be exchanged or returned for a store credit once items have been verified as above policy states.
Nuage Bleu does not refund any shipping or handling charges related to your return. We suggest you insure your package for the full value of the merchandise and return it using the delivery service of your choice with tracking.
All sales are final on AnnaCoco brand clothing, jewelry, lingerie, swimwear, sunglasses. In addition, all discounted/SALE items are final sale.
Nuage Bleu does not disclose any customer information to outside parties. We are committed to protecting the privacy of our customers.
By using the Nuage Bleu website you agree to the terms and conditions set forth.